Last Updated: August 29, 2023
PLEASE REVIEW THE ARBITRATION AGREEMENT SET FORTH BELOW CAREFULLY, AS IT WILL REQUIRE YOU TO RESOLVE DISPUTES WITH US ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION. BY AGREEING TO THESE TERMS, YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTAND ALL OF THE TERMS OF THE ARBITRATION AGREEMENT AND HAVE TAKEN TIME TO CONSIDER THE CONSEQUENCES OF THIS IMPORTANT DECISION.
Description of Services & Digital Assets
The Company offers a variety of hardware- and software-based services that use cryptographic signatures to transact cryptocurrency and authenticate user identity.
About Digital Assets
You cannot send or receive money through the Services. Cryptocurrency is not legal tender and is not backed by the United States government. Cryptocurrency accounts and value balances within the Services are not protected or subject to the Federal Deposit Insurance Corporation (FDIC) or Securities Investor Protection Corporation. The Company is not a bank and does not offer fiduciary Services.
The Services allow you to facilitate transactions to and from a cryptocurrency wallet. The wallet Services enable you to interface with a distributed ledger, or blockchain, to view and transmit information about a public cryptographic key, commonly referred to as an address, for supported cryptocurrencies and digital assets (collectively, “Digital Assets”).
The Company is in no way affiliated with any particular Digital Asset. You acknowledge that the Company makes no representations or warranties regarding the stability or security of Digital Assets. You further acknowledge that the transfer of Digital Assets is practically irreversible. Please be careful when buying and transferring Digital Assets. You do so at your own risk.
Digital Asset Protocols
Company does not own or control the underlying software protocols that govern Digital Assets. Digital Asset protocols are subject to changes in protocol rules (referred to as “forks”), and such forks may materially affect the value, function, or name of the Digital Asset. You acknowledge and agree (i) that Company is not responsible for operation of the underlying Digital Asset protocols and that Company makes no guarantee of their functionality, security, or availability; and (ii) if a fork occurs, Company may temporarily suspend the Services relating the Digital Asset affected, and Company may decide not to support the forked protocol entirely or may configure its Services to enable you to transfer the affected Digital Asset.
Authentication; Passwords and Security
To use the Services, you must authenticate with your Apple ID and password. You are responsible for maintaining adequate security and control of your Apple ID and password. You agree to notify us immediately of any unauthorized use of your Apple account or password, or any other breach of security. You may be held liable for losses incurred by us or any other user of the Services due to someone else using your Apple ID, password or account as a result of your failing to keep your account information secure and confidential.
You may not use anyone else’s Apple ID, password or account at any time without the express permission and consent of the holder of that Apple ID, password or account. We cannot and will not be liable for any loss or damage arising from your failure to comply with these obligations.
To learn more about creating and managing your Apple ID and password, please visit: https://appleid.apple.com/.
Restrictions on Use
You agree not to use the Services to:
We may terminate, disable or throttle your access to, or use of, the Services at any time without notice for any reason, with or without cause at Company’s sole discretion.
Consents and Authorizations
You agree and consent to receive electronically, via your verification email, all communications that Company may be willing to communicate to you in connection with your use of the Services. You may withdraw your consent to receive electronic communications pertaining to promotional information and materials regarding Company’s Services by following the instructions provided in the email.
Intellectual Property Matters
The names MULTI, MULTIKEY, MULTIPASS, MULTIVAULT, MULTIKIT and other Company graphics, logos, slogans, trade names, designs, page headers, button icons, scripts and service names are trademarks or trade dress of the Company in the U.S. or other countries. The Company's trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without the prior written permission of the Company.
You acknowledge and agree that any questions, comments, suggestions, ideas, feedback or other information about the Services ("submissions"), provided by you to the Company are non-confidential and shall become the sole property of the Company. The Company shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these submissions for any purpose, commercial or otherwise, without acknowledgment or compensation to you.
Links to Other Websites and Content
The Services may contain (or you may be sent through the Services) links to other websites ("Third Party Sites"), as well as articles, photographs, text, graphics, pictures, designs, music, sound, video, information, software and other content belonging to or originating from third parties (the "Third Party Content"). Such Third-Party Sites and Third-Party Content are not investigated, monitored or checked for accuracy, appropriateness, or completeness by us, and we are not responsible for any Third-Party Sites or Third Party Content accessed through the Services, including without limitation the content, accuracy, offensiveness, opinions, reliability or policies of or contained in the Third-Party Sites or the Third-Party Content. Inclusion of or linking to any Third-Party Site or any Third-Party Content does not imply approval or endorsement thereof by us. If you decide to leave the site and access the Third-Party Sites, you do so at your own risk and you should be aware that our terms and policies no longer govern. You should review the applicable terms and policies, including privacy and data gathering practices, of any Site to which you navigate from the Site.
Company and its affiliates, subsidiaries, providers and their respective members, managers, officers, directors, employees, agents, contractors, and licensors (collectively the "Company Parties") do not guarantee the accuracy, adequacy, timeliness, reliability, completeness, or usefulness of any of the Services Content and the Company Parties disclaim liability for errors or omissions in the Services Content. The Services and all of the Services Content are provided "as is" and "as available," without any warranty, either express or implied, including the implied warranties of merchantability, fitness for a particular purpose, non-infringement or quiet enjoyment. Additionally, there are no warranties as to the results of your use of the Services Content. The Company Parties do not warrant that the Services are free of viruses or other harmful components. The Services may be temporarily unavailable from time to time for maintenance or other reasons. The Company assumes no responsibility for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction or unauthorized access to, or alteration of, user communications. The Company is not responsible for any problems or technical malfunction of any telephone network or lines, computer online systems, servers or providers, computer equipment, software, failure of email or players on account of technical problems or traffic congestion on the internet or on the Services or combination thereof, including injury or damage to users or to any other person's computer related to or resulting from participating or downloading materials in connection with the web and/or in connection with the Service. Under no circumstances will the Company be responsible for any loss or damage to any user content. TheCompany reserves the right to change any and all Services Content at any time without notice. Reference to any products, Services, processes or other information, by trade name, trademark, manufacturer, supplier or otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof, or any affiliation therewith, by the Company.
Limitation on Liability
In no event will the Company Parties be liable to you or any third party for any indirect, consequential, exemplary, incidental, special or punitive damages, or for any lost profits or lost data arising from your use of the Services or any of the Services Content or other materials on or accessed through the Services, even if the Company is aware or has been advised of the possibility of such damages. The Company Parties’ liability to you in connection with your use of the Services or any of the Services Content or other materials on or accessed through the Services for any cause whatsoever, and regardless of the form of the action (whether arising in tort, contract, strict liability or otherwise), will at all times be limited to the greater of (a) the price you paid for Services in twelve (12) months preceding the event giving rise to liability, and (b) one hundred dollars ($100).
The exclusions and limitations of damages set forth above are fundamental elements of the basis of the bargain between Company and you.
You acknowledge and agree that you and the Company are each waiving the right to a trial by jury or to participate as a plaintiff or class member in any purported class action or representative proceeding. Unless both you and the Company otherwise agree in writing, any arbitration will be conducted only on an individual basis and not in a class, collective, consolidated, or representative proceeding. However, you and the Company each retain the right to bring an individual action in small claims court and the right to seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation or violation of a party’s copyrights, trademarks, trade secrets, patents or other intellectual property rights.